We provide easy access for all visitors
Wheelchair seating positions are located in the Orchestra and Dress Circle level. Wheelchair seats can now be purchased online or you can contact Ticket Services at 415-865-2000. Phone lines are open Monday through Friday, from 10 am to 4 pm. On performance days, the phones are open from 10 am until the performance begins. You may also email us at firstname.lastname@example.org.
Persons with wheelchairs may enter and exit the Opera House through the front doors (Van Ness Avenue), Taxi Ramp (Grove Street), and Carriage Entrance (north side).
Accessible restrooms are located on all floors except the Orchestra and Balcony levels. There is an accessible all-gender restroom on the third floor.
Accessible public telephones are on the Orchestra, Mezzanine, Grand Tier, and Dress Circle levels. Public telephone with "TDD" is located on the Orchestra level in the northeast corner of the lobby. For hearing impaired, you can call SF Ballet Ticket Services through CA Dial TTY at 711: or call 1-800-735-2922 (English) or 1-800-855-3000 (Spanish).
Accessible drinking fountains are located on all floors except the Balcony level.
Assistive listening devices are available for patrons with hearing impairment and may be obtained at both the North and South Lobby coat checks. ID deposit is requested. For more information, call Ticket Services at 415-865-2000.