Ballet Helpful Hints

Ticket Tips

If you can, it’s best to have your tickets mailed to you in advance. That way you can avoid lines at Will Call. When your tickets arrive, be sure to confirm you have the correct number of tickets and that they are for the program you ordered on the correct day, date, and time.

You can also print your tickets at home by logging into your account at and selecting the Tickets & Performances tab. Find your performance and check the box next to each ticket you’d like to reprint.

Finally, if you’d rather pick up your tickets at Will Call, you can do so at the SF Ballet Box Office located in the Main Lobby of the War Memorial Opera House (301 Van Ness Avenue at Grove Street). The Box Office is only open on performance days and we suggest getting in line at least 45 minutes prior to your performance—lines can be long!

Parking and Transportation

The War Memorial Opera House is at 301 Van Ness Avenue (between Fulton & Grove Streets). 

  • Take public transportation. We’re a short walk from Civic Center BART and MUNI stations, as well as Van Ness MUNI station. We also run shuttles to and from the BART station before and after our performances during the Repertory Seaston.
  • If you choose to drive, reserve your parking in advance by downloading SpotHero (an app that lets you reserve a parking spot). Search “War Memorial Opera House” in the app and choose the performance date. 
  • We also have two nearby parking garages: Performing Arts Garage (enter on Grove, between Franklin & Gough), and Civic Center Plaza Garage (enter on McAllister between Polk & Larkin).
Our six best pre-performance tips
  • Come early to avoid the rush! On select performance dates, you may even be able to catch a pre-show Meet the Artist or Pointes of View talk.
  • Pre-order food and drinks to skip the lines. Call 415 861 8150 up until 2 pm the day of an evening performance and 10 am the morning of a matinee, or just talk to one of our bartenders when you arrive.
  • Be fancy and leave your bags and backpacks at coat check (there’s no additional cost!). 
  • You know we’re going to say it: use the restroom before the show begins. Acts are usually about 45 minutes long, and if you leave in the middle, you won’t be allowed back to your seat.
  • Drinks (with a lid) are allowed in the auditorium, but not snacks, so eat ahead. 
  • Bring cough drops (nothing worse than stifling a cough in the middle of a show!), but please remember to unwrap them ahead of time so we don’t all have to hear that crinkling sound!
What if I’m running late? (It happens to the best of us)

Quietly enter and stand at the back of the theatre on the main floor. Alert an usher and they’ll try to seat you during an appropriate break in the action, which may be intermission. Please don’t argue with the usher about waiting, they’re just doing their job.

Pro Tip: If they can’t seat you right away, TVs are downstairs at the bar. Watch (and drink) while you wait. Also, during Nutcracker and other family-friendly fare, we may have our Family Viewing Area set up. You’ll find a TV with all the on-stage action, plus some activities for restless kids.

The curtain is rising. Now what?
  • Escape day-to-day life. Be respectful of your neighbors—they’re here to enjoy too! And watch, listen, and experience. We hope you’ll enjoy the ballet.