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COVID-19

COVID-19

WE CANNOT WAIT TO HAVE YOU BACK IN THE OPERA HOUSE!

We're all eagerly getting ready to celebrate the season with you back in the Opera House. To ensure the safety of the audiences, artists, and staff members, we kindly request that you adhere by the guidelines issued by the Centers for Disease Control, the State of California, and the City and County of San Francisco.

Before you arrive, please review our safety protocols below:

SAFETY

San Francisco Ballet is regularly reviewing all aspects of the War Memorial Opera House experience to ensure that audiences, artists, and staff members are able to safely return to experience live, in-person performances by the Ballet with confidence. Health and safety are our priority, and we are working in consultation with medical and public health experts to closely follow guidelines issued by the Centers for Disease Control, the State of California, and the City and County of San Francisco.

We are also working with The War Memorial Opera House and SF Opera to create a clear set of guidelines for the same experience. With this evolving landscape, our protocols may change before our return to the Opera House in December but rest assured that the safety of our audiences, artists, and employees is our number one priority.

PROOF OF VACCINATION

Per San Francisco city guidelines, San Francisco Ballet will require all patrons aged 12 and older to show proof of full vaccination* to attend performances or events at the War Memorial Opera House or at 455 Franklin Street. Patrons will also be required to show a photo ID alongside proof of vaccination to enter. Patrons can show either paper or electronic documentation (including a photo of the card). Electronic documentation must show patron’s name and vaccination dates.

Per the health order from San Francisco Department of Public Health, children under 12 years of age must provide a negative COVID-19 test result (either PCR or antigen test) taken within 48 hours of the start time of the event or performance they are attending at the War Memorial Opera House or 455 Franklin Street. Fully vaccinated children under 12 may present proof of full vaccination* status in lieu of a negative test result.

*Per the Center for Disease Control (CDC), a person is considered fully vaccinated greater than or equal to two weeks after completion of a two-dose mRNA series or single dose of Johnson & Johnson vaccine.

BRINGING A CHILD WHO ISN'T VACCINATED YET?

We’re hearing about delays in getting test results from PCR tests, so consider buying an antigen test now to administer about 30 minutes before you arrive for your performance.

READ MORE ABOUT WHAT WE'VE DONE REGARDING COVID-19

COVID-19 TESTING OPTIONS

While we require all people over 12 years of age to be vaccinated, you should get tested if you feel sick. If you feel sick, get tested right away, even if you're vaccinated. If you have been exposed but show no symptoms, get tested on or after day 5. Day 0 is the day you were exposed. Regardless of vaccination status, if you test positive, please stay home.

If you have health insurance, schedule a test with your doctor. If you have symptoms or a known exposure, your healthcare provider is required by law to get you a test.

If you or anyone in your party is feeling ill, you should consider getting tested. For adults and children over 12 who are vaccinated, a negative test result is not necessary to enter the Opera House. San Francisco Ballet COVID-19 policy is that everyone under the age of 12 must take a PCR or antigen test within 48 hours prior to the performance they will be attending. Please note that PCR test results may take longer than 48 hours.

CLICK HERE TO VIEW MAP OF COVID-19 TESTING LOCATIONS

If you have insurance, contact your doctor or your healthcare provider. If you have symptoms or have been exposed, your healthcare provider is required by law to get you a test.

Call your healthcare provider directly, if you don't see them on this list.

Carbon Health
415-792-6040

Circle Medical
415-840-0560

Dignity Health GoHealth Urgent Care
650-448-1455

Kaiser Permanente
How to get a COVID test at Kaiser
866-454-8855

North East Medical Services (NEMS)
415-391-9686

One Medical
415-593-1134

UCSF
415-514-7328

CityTestSF at Alemany Farmers Market

Operated by the City and County of San Francisco.

Walk-through and drive-through

100 Alemany Boulevard

Book at Alemany for appointments up to 3 days ahead.

CityTestSF at SOMA

Operated by the City and County of San Francisco in partnership with Color.

Walk-through and drive-through

600 7th Street (between 7th and Brannon)

Appointments required. Book an appointment up to 3 days ahead.

**Please arrive no earlier than 15 minutes before your scheduled time. Arriving outside your scheduled time slot may result in longer wait times.

Urgent care centers

Urgent care centers accept most insurance. They may charge a fee for the test.

Carbon Health: Castro
1998 Market St
415-792-6040

GoHealth Urgent Care: Castro
2288 Market St
415-964-4855

GoHealth Urgent Care: Glen Park
2895 Diamond St
415-964-4866

Sutter: San Francisco Urgent Care
55 2nd St, Ground Floor
415-600-6990

Neighborhood test sites

Chinese Hospital Test Site

Open to everyone. Check your eligibility when you make an appointment.

845 Jackson Street
Monday–Saturday, 11:30 am–12:30 pm, except holidays.

415-906-7643
Call to schedule an appointment.

Southeast Health Center Testing Site

For uninsured or SF Health Network patients.

2401 Keith Street
Monday–Wednesday, Friday & Saturday, 9 am–4 pm

Thurs, 9 am–7 pm

415-682-1740
Call to schedule an appointment.

ZSFG Testing Site

For uninsured or SF Health Network patients.

1001 Potrero Avenue
Monday to Friday, 9 am to 6 pm

415-682-1740
Call to schedule an appointment.

Curative Covid Self-Testing Kiosk

No insurance required. If you have insurance, it is required you submit the information. Expect results in 1–2 days upon receipt at the lab.

Hours: Tuesday–Saturday, 8 am–3 pm. Drop-ins are welcomed. If you would like to make an appointment, please make it online using the link below:

COVID-19 testing kiosk in Parkmerced

Garces & Vidal Dr.

Drop-ins may be limited toward the end of the day, to make sure all testing is done properly.

Sites may also close if it’s raining. Test specimens need to be kept dry.

Monday drop-in

  • Alemany Farmers Market (walk-through and drive-through at 100 Alemany Boulevard), 12 pm to 8 pm (you can also book an appointment to minimize waiting in line) **This site will operate as normal around the holidays with the exception of closing early at 1pm the day before Thanksgiving, Christmas Day, and News Years Day and being closed on Thanksgiving, Christmas Day, and News Years Day. ***Please note that with the increase in testing demand, drop-ins will be accepted starting at 2pm on Mondays. Drop-in availability is limited by capacity restraints. When capacity is depleted, staff will redirect you to other testing resources.
  • Bayview Opera House (4705 3rd Street), 9 am–4 pm
  • 1099 Sunnydale Ave, 10 am–2 pm
  • 20 Norton Street, 10 am–6 pm
  • Southeast Health Center (2401 Keith Street), 8 am–5 pm **This site will operate as normal around the holidays with the exception of closing early at 1pm the day before Thanksgiving, Christmas Day, and News Years Day and being closed on Thanksgiving, Christmas Day, and News Years Day.
  • True Hope Church Ministries (950 Gilman Ave), 11 am–6 pm **Please note this site will be closed for the Thanksgiving Holiday on Thursday, November 25th & Friday November 26th. For December we will be closed December 24th & December 25th; December 31st & January 1st.
  • Ella Hill's Hutch (1181 Golden Gate Ave), 8 am–5 pm **This site will operate as normal around the holidays with the exception of closing early at 1pm the day before Thanksgiving, Christmas Day, and News Years Day and being closed on Thanksgiving, Christmas Day, and News Years Day.

Tuesday drop-in

  • Alemany Farmers Market (walk-through and drive-through at 100 Alemany Boulevard), 8:30 am to 8 pm (you can also book an appointment to minimize waiting in line) **Please note that with the increase in testing demand, drop-ins will be accepted starting at 11 am on Tuesdays. Drop-in availability is limited by capacity restraints. When capacity is depleted, staff will redirect you to other testing resources
  • 90 Kiska Rd, 10 am to 3 pm
  • GLIDE Memorial Church parking lot (330 Ellis Street), 10 am–4 pm
  • Southeast Health Center (2401 Keith Street), 8 am–5 pm
  • Treasure Island (Avenue D and 9th St Parking Lot between Childcare and Service Center), 10 am–2 pm
  • Third Baptist Church (1339 McAllister), 11 am–6 pm
  • Treasure Island Nurse Clinic (749 9th Street), 2 pm–6 pm
  • Ella Hill's Hutch (1181 Golden Gate Ave), 8 am–5 pm
  • Curative Covid Self-Testing Kiosk (Parkmerced – Garces & Vidal Dr), 8 am–3 pm

Wednesday drop-in

Alemany Farmers Market (walk-through and drive-through at 100 Alemany Boulevard), 8:30 am to 8 pm (you can also book an appointment to minimize waiting in line) **Please note that with the increase in testing demand, drop-ins will be accepted starting at 11 am on Wednesdays. Drop-in availability is limited by capacity restraints. When capacity is depleted, staff will redirect you to other testing resources

  • Portsmouth Square (745 Kearny St in Chinatown), 10 am–5 pm
  • GLIDE Memorial Church parking lot (330 Ellis Street), 10 am–4 pm
  • Southeast Health Center (2401 Keith Street), 8am–5pm
  • 2055 Sunnydale Avenue, 10 am–2 pm
  • Third Baptist Church (1339 McAllister), 1 pm–8 pm
  • Ella Hill's Hutch (1181 Golden Gate Ave), 8 am–5 pm
  • Curative Covid Self-Testing Kiosk (Parkmerced – Garces & Vidal Dr), 8 am–3 pm

Thursday drop-in

  • Alemany Farmers Market (walk-through and drive-through at 100 Alemany Boulevard), 8:30 am to 8 pm (you can also book an appointment to minimize waiting in line) **Please note that with the increase in testing demand, drop-ins will be accepted starting at 11am on Thursdays. Drop-in availability is limited by capacity restraints. When capacity is depleted, staff will redirect you to other testing resources
  • Bayview Opera House (4705 3rd Street), 9 am–4 pm ** Closed on Thur, 11/25
  • Southeast Health Center (2401 Keith Street), 8 am–5 pm **Closed on Thur, 11/25
  • Mission Hub (19th Street and Alabama Street), 10 am–3 pm
  • True Hope Church Ministries (950 Gilman Ave), 2 pm–9 pm **Closed on Thur, 11/25
  • Ella Hill's Hutch (1181 Golden Gate Ave), 8am–5 pm **Closed on Thur, 11/25
  • Curative Covid Self-Testing Kiosk (Parkmerced – Garces & Vidal Dr), 8 am–3 pm **Please go to their website for holiday hours.

Friday drop-in

  • Alemany Farmers Market (walk-through and drive-through at 100 Alemany Boulevard), 8:30 am to 1 pm (you can also book an appointment to minimize waiting in line) **Please note that with the increase in testing demand, drop-ins will be accepted at any point during the day on Friday. But drop-in availability is limited by capacity restraints. When capacity is depleted, staff will redirect you to other testing resources
  • Southeast Health Center (2401 Keith Street), 8 am–5 pm
  • NOW Hunters Point (155 Jennings Street), 9 am–4 pm
  • Lakeview/OMI Neighborhood Site (446 Randolph Street), 9 am–4 pm
  • True Hope Church Ministries (950 Gilman Ave), 11 am–6 pm **Closed Fri 11/26
  • Ella Hill's Hutch (1181 Golden Gate Ave), 8 am–5 pm
  • Curative Covid Self-Testing Kiosk (Parkmerced - Garces & Vidal Dr), 8 am–3 pm

Saturday drop-in

  • NOW Hunters Point (155 Jennings Street), 9 am to 4 pm
  • Third Baptist Church (1339 McAllister), 11am to 6 pm
  • Southeast Health Center (2401 Keith Street), 8am-5pm
  • Curative Covid Self-Testing Kiosk (Parkmerced - Garces & Vidal Dr), 8am-3pm
  • Sunday drop-in
  • True Hope Church Ministries (950 Gilman Ave), 11 am to 6 pm
  • NOW Hunters Point (155 Jennings Street), 10am to 3pm

If you cannot get tested at a clinic or with your healthcare provider, you could use a self-collection kit. These kits can be done anywhere. They are sometimes called “home tests” or “at-home tests.” You can get these with a prescription, or over-the-counter in pharmacies, or by mail.

If you opt for an antigen test, patrons should consider taking the test on the way to the Opera House or within 30 minutes of arrival to ensure that test results are visible.

SHOP HOME TESTS AT AMAZON

SHOP HOME TESTS AT TARGET

GET TESTED OR SHOP HOME TESTS AT CVS

GET TESTED OR SHOP HOME TESTS AT WALGREENS

At-home tests are used to check if you are infected now. They cannot tell you if you were infected in the past. At-home tests can be antigen or molecular tests. Polymerase chain reaction (PCR) and other nucleic acid amplification tests (NAAT), or PCR/NAAT, are types of molecular tests. The FDA has information on which antigen and PCR/NAAT self-tests to use.

The San Francisco Department of Public Health has more information on when to use at-home self-tests.

KEEPING EVERYONE SAFE

All ventilation systems in the War Memorial Opera House are MERV-13, which meet the CDC’s guidelines.

Enhanced cleaning practices have been put into place, and we’ve hired extra cleaning staff.

Hand Sanitizer stations are plentiful and will be available at each level of the War Memorial Opera House.

Our front-of-house and backstage staff will take part in rigorous safety training and will be required to show proof of vaccination to work at the War Memorial Opera House. All front-of-house staff will also be required to wear masks.

Currently, vaccinated individuals sitting together do not require social distancing, however while eating and drinking in the lobbies, we recommend social distancing.